Membership and Conference Associate, Association of Performing ...

Membership and Conference Associate, Association of Performing Arts Presenters ? Washington, DC

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Position Title:?????????? Membership and Conference Associate???????? Position Status:? Non-Exempt

Reports To:??? Marketing and Communications Director

Conference Producer

Date:? ??????????? March 2012

Position Description:? The Membership and Conference Associate is responsible for providing administrative support to the member recruitment, retention and service efforts of the organization. The Associate is responsible for supporting the Conference team on planning, logistics, and production of the annual January APAP|NYC Conference.? ?The Associate supports the Membership and Conference departments in managing relationships with vendors and consultants, including processing of invoices, payments, and fulfilling other contractual obligations.? The position requires the handling of documents and files for financial and general administrative support. The position is also responsible for the maintenance of the membership database.? The ideal candidate will be a collaborative team player, with the ability to work across multiple departments within an organization.

Position Responsibilities

• Support the Membership Department in member retention and recruitment efforts. Assist with membership renewals, calls to lapsed members, sending membership invoices and receipts;
• Respond to member requests for support and information via phone, email, ZenDesk, etc., track open rates on PatronMail and CoreMotives;
• Participate in the development and maintenance of the CRM (customer relationship management) database. Assist in membership database and record management;

• Support the planning, development and implementation of APAP| NYC , including conference operations and logistics,? professional development and plenary sessions, scheduled meetings and events;
• Assist Conference Department with conference timeline, staff tasks and onsite staff meetings;
• Assist with conference phone line and member calls about APAP|NYC;
• Provide administrative support to the organization?s conference website;
• Coordinate the recruitment, training and onsite assignments for? student and member volunteers;
• Maintain a database of conference and related programmatic information, and pre-conference data input to conference planning program;

• Assist the with speaker contracts, A-V? and facilities requests and? honoraria payments;
• Coordinate the shipping of conference? materials to and from Annual Conference
• Provide front desk relief and perform other tasks as needed

Requirements/Skills, Knowledge and Abilities:

• Bachelor?s degree preferred.
• At least one year of administrative or similar experience in a fast-paced environment. Able to work under pressure
• Excellent communications skills (verbal, written and electronic)
• Demonstrated customer service skills and experience

• Ability to work collaboratively or independently
• Accurate, detail-oriented, flexible and well organized

• Experience with e-communications and data management systems required
• Experience with Web content editing

• Familiarity with meeting planning programs and Microsoft CRM, a plus

• Advanced level proficiency and solid measurable experience in a variety of computer software applications (Excel, Outlook, Word, PowerPoint)
• Work experience in the creative industries, including the performing arts and in a national nonprofit organization preferred

*Note: All duties and requirements stated above are the essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

Please send information along with compensation requirements and references to:

EMAIL: hr@artspresenters.org with ?HR-Membership and Conference Associate? in the subject line

Or

Arts Presenters

Attention:? HR-Membership and Conference Associate

1211 Connecticut Ave NW

Suite 200

Washington, DC? 20036

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This entry was posted on Tuesday, March 6th, 2012 at 1:34 pm and is filed under Job Opportunities. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

Source: http://artsmanagement.gmu.edu/membership-and-conference-associate-association-of-performing-arts-presenters-washington-dc/?utm_source=rss&utm_medium=rss&utm_campaign=membership-and-conference-associate-association-of-performing-arts-presenters-washington-dc

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