Job Title: Sales Manager
Job Type: *Full Time Regular
Location: Missouri City, TX
Job Description:
American Cellular Concepts (ACC) is a Premier Dealer of Cricket Communications and Master Dealer of MetroPCS, operating in Atlanta, GA and Houston, TX. ACC enjoys a proven record of exemplary customer service and efficient operations within the wireless industry with numerous awards. We are a fast growing, entrepreneurial, fast-paced, fun place to work. We offer competitive pay; performance-based bonuses; free mobile phone and service; 2 weeks paid vacation; and advancement opportunities. If you enjoy providing outstanding customer service and possess an entrepreneurial spirit, ACC is the place for you.
Job Description:
Every day, our Sales Managers at ACC run all aspects of the retail business including, but not limited to, financial management, business operations, customer service and retention, promotions, inventory, employee training and development.
Our Retail Sales Managers:
? Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation.
? Assume direct responsibility for all day-to-day store operations.
? Establish and maintain adherence to budget.
? Coach and develop retail staff.
? Analyze business trends, track competitor landscape, share best practices with other stores.
? Participate in the staffing process for the store, including hiring and performance management.
? Promote positive customer experience through modeling great customer service and handling escalations.
? Demonstrate solid technical competence for all products and services sold. Engage in community activities and business development that support business goals.
? Own store issues, proactively identify challenges and create improvement plans.
? Conduct employee meetings and operations reviews.
? Maintain relationships with Cricket Indirect Account Manager and our Point of Sale Software manager to keep abreast of software enhancements, changes, potential customer issues and assist with resolution of issues
Preferred Qualifications:
? Five (5) years proven retail sales experience
? Three (3) years previous experience with back office systems (billing, call center, etc.)
? One (1) to three (3) years previous experience managing retail operations for a wireless telecom service provider
? Former Cricket Communications Experience
Required Qualifications:
? Bachelor?s degree or equivalent experience.
? Three (3) years proven retail sales experience (interactive sales process, commissioned sales).
? Three (3) years experience managing against financial goals, budgeting, forecasting and managing results.
? Proven leadership skills
What You?ll Experience:
At ACC, you are part of a diverse, creative, dedicated, and FUN workforce that strives to provide innovative communications solutions. We value the contributions of our employees and work to create a stimulating and supportive environment where our employees can achieve their professional goals while delivering outstanding results.
Vacation:
Our Sales Managers are provided 2 Weeks Vacation
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- Location: Missouri City
- Principals only. Recruiters, please don?t contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
Sales Manager for Cricket Authorized Dealter (Missouri City)
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